Hello, I'm Franck Bugnet, director of Sitolog. This short video on Merlin
Backoffice is the first in a long series. It is dedicated exclusively to
the first start, to the first use of Merlin Backoffice. So
I'm going to show you, we're going to say the essential things to know. When Merlin launches,
the first thing is to choose the right interface language. So
here you have a French or English flag or finally American, sorry. So I put it in
French. That's the first thing to do. The second thing is to unlock the application.
So you must enter here the email of the account you used to purchase the software and
here a 4 x 4 digit serial number that you should have received by email
and if you haven't received it you will find it on the download and license page on
the site. Once you have entered these two pieces of information, you click on unlock.
Once the application is unlocked, you will find yourself in this window called the
connection window. We will create a first connection. Here, you just need to give it a name.
For example, give you the name of your site, I'll call it my site. You just need
three pieces of information: The URL of the store, so either HTTP 2.2 point, or HTTPS if you are in
secure mode, and the address with or without the ww following your domain name of your
store. So, it is the URL of the store, it is not the URL of the store administration
. And then the email of your employee account on your Prestashop administration as well as its
password. Once these three pieces of information are entered, you click connect to
launch the connection to your store. A first tip to know right away.
If this screen is too small, unreadable, etc., go to the full interface, which
brings up other tabs here. Go to advanced settings. I'm asking you to ignore all these
settings for now, but just focus on this one, display zoom,
which actually allows you to specify, for example, I'm going to set it to 120%,
you see a display factor for your window's magnification. So this factor will be applied
to all successive Merlin windows. I'm going to set it back to 100% for this tutorial.
Once Merlin Backoffice is connected to your database, you should see a window that looks something
like this. It may be a little different. For example, maybe you have a
panel like this that has appeared or on the right. Let's see what it's all about. So,
you have two main parts. You have the top part, which is often called
the main table, and then below what is called the sub-tabs part.
In Merlin, there are two different views. A view called the product view, which is the one
we currently see, and another view called the category view. As their name suggests,
the category view will allow you to work on categories by creating,
editing, modifying, duplicating them, and so on. And then the product view
will allow you to work, of course, on the products in these different categories.
You have two panels, what we call side panels, the left panel, which is
also called the control panel. So the panels can be opened either by clicking on the
orange bar here on the side, or on the cadna. The cadna has the advantage of opening the panel and keeping it
open and shifting everything else. So here, I'm going to open, for example, the two panels.
So we still find the central part, the main table at the top, which will allow us
to display the products here, and here we find in our left control panel different what
we call drawers. So a drawer that lists the categories, a drawer that allows you to choose
a store among several for those who are multi-stores, a display drawer
that allows you to adjust the display mode. For example, you can zoom in and out
, and do various things like that. You can also choose the language.
Here's an interface, finally the choice of interface. Currently, we're in the getting started interface
, which is mainly used to learn and use the software. You have a so-called
simplified interface, which is already quite usable, which allows you to do quite a few things, and then a
complete interface, which will be the one you'll use most often once you
're familiar with using Merlin. So you see, when I'm in the complete interface,
I have a lot more tabs here. I have a lot more buttons, a lot more functionality.
I'm going to go back to the getting started interface for the duration of this tutorial. Below the display,
you have other drawers that we'll see later. And finally, at the very bottom,
you should know, you have help. So, it's not as valuable help as the video tutorials,
but you already have a lot of textual information on the use of the
different parts of the interface. Basically, each tab here is described in this help.
I'm going to unfold the first drawer, which is called category, to show you how to display
products. So, all you have to do is select one or more categories. So,
for example, here, I'm going to select these three dress categories. I see that
the interface is in English for now. Well, my data is in English, it doesn't matter.
So I select my different categories,
either with a click plus shift click, or the control click key. And then here,
you see the display button flashing to tell me that the data needs
to be refreshed. So I click on it and I end up with the display of my data
here in this table. So the products that are displayed are the products in these categories.
So, I also wanted to show you that the side panels, both the right
and the left, are detachable. So, by clicking on the title bar of a panel here,
if I take it, I move it, see, it detaches. So that's handy for
moving them around and putting them on a second or third screen, right? You can do that very well,
if you have very wide screens or a multi-screen setup, and organize
your environment as you like. If it often happens that people tell me the panel
there is useless, well it's a bit we don't really know where. They don't know why. So it's simply
because they moved it by accident. If that happens to you, well yes, to reattach it,
it's simple: you click either on the paperclip here to put it back in place,
or on the padlock to both put it in place and anchor it, right? That is to say, once again
, the anchor is there and everything that is below it is actually shifted
to the right. So the paperclip, I'll show you the paperclip again, the panel overlaps,
well is superimposed on what is below it. It hides itself, it reappears on top.
And as the cadna, the panel snaps into place and everything on the right here is shifted to the
right. And it's exactly the same thing on the left and right panel, excuse me.
So, you can adjust the area or surface allocated to each panel,
eh. You have dividers here, dividers here. I can widen or not,
each area as well. The left panel can be widened. Uh another thing,
if you ever have, uh, the interface which is also in bulk with the dividers,
it looks like nothing more or you can no longer see certain parts. Uh know that
you can reset everything by double-clicking on these bars here. There you go. So
if I double-click on any of these dividers, for example this one, you see,
in fact all the dividers go back to the default position. I'm going to start again.
There you go, I shift everything. I double-click on this divider and everything goes back into place.
So I'm going to make a little more space to show you the
product table more precisely. So I'm going to start by hiding the right panel. So I can see
that here I have some columns. So the first thing to understand is that the columns or the
The data displayed in the tables is configurable. This is called
view configuration, table configuration. You can do this by selecting a configuration
here in the list and you can create as many configurations as you want. By default,
you only have configuration 1 and here I have created for this tutorial different types of displays,
different configurations. For example, I'm going to select photo. Well, I'm
already in it, excuse me. I'm going to select the purchase prices only. I don't know
what I put in there. There you go. And so I have an automatic display of the table updated
with the columns I chose for displaying prices. I could see a
configuration for displaying fields and so on. So depending on the type of work
you need to do with Merlin, you will choose, finally, you will create and
choose your different configurations. To create or modify column configurations,
you click on the column button here at the top right. So that opens another window
called the table configurator that allows you to choose one of the configurations or
create new ones, delete them, rename them, duplicate them, etc., and then work on
the lists of columns that you want to put in your tables. So you have a list for
the products, that's the list here on the right, you have a list for the variations table,
we'll see that later, the categories table and also specific prices. If I want
to configure the products table, so here I have the list of columns currently displayed
as part of this text configuration. If I want to add, for example, the 13, I just have to
take it and drag it to the right where I want. For example, I'll put it right after
the name here. So I end up with my column. You can of course take several at once
and drag them to remove columns. For example, if I'm going to remove the two references,
reference and go-getter reference, I take them and drag them to the right and let go. When I
'm happy with my configuration, I validate and I have an automatic refresh of
my display with the columns that I added. Here the 13bn and so on.
So, I changed the view, I put myself in config mode 1 and I reconfigured the software, I
put myself in full interface mode simply to show you other features. So,
a little tip, but let's suppose that I'm going to see all the products in the database. I just have
to click on the button here all in the category drawer to select all
the categories recursively. Recursive means that we select the categories,
the subcategories, subcategories and so on. So since I selected the home page,
effectively all the home subcategories are selected at the same time. I click on
display and there I find myself listing all the products in my current database. What
is important to master fairly quickly with Merlin is the concept of the prefilter.
Here prefilter. This prefilter allows you to choose which products will be displayed,
which will be listed. By default, it is set to prefiltered by default category.
This means that the products listed here are those whose default category
is one of the categories selected on the left. The second choice, called
prefiltered by associated category, shows us the products that are associated with one of the categories
selected on the left. The difference between a default category, main category
, and associated categories is fundamental. It's important to understand this from the start.
Associated categories, or the associated category view, basically, correspond to the view you have
in your store. A product is associated with a category. So when we choose this
category in the store, we see the product. The default category is different. A
product has one and only one default category. This is where it is stored in the database. It
is not necessarily associated, not necessarily visible in this category by default.
You have other prefilters accessible by the button here other prefilter which allow you
to list the products or filter the products that you want to see or not see. For example,
you can ask it to show you only the products of a certain supplier.
I'm going to take Vapor, I don't know if there are any. I refresh. Well, I don't have any. There you go.
So these prefilters allow, try to find another example fashion supplier. There you go,
I have the product associated with the supplier Fashion Supplier. When a prefilter is in place,
you see it here indicated in orange. So you can quickly sort on uh the
suppliers or the manufacturers. Also see only the products with or without variations,
but you can sort your products on any factor. for example a
prefilter whose sales price excluding tax is greater than or equal to €10 and I validate. There you go,
you can see that our sales prices are all higher than my prefilter of €10.
So prefilters are an important concept that allows you to quickly search for a product.
You can very well type the reference directly in a prefilter. Reference equals to type
the value of this reference and at that moment you will directly find the product regardless
of its location in the categories since I have selected them all here on the left.
Displaying the products is good but of course it's just a start, it's not enough.
The advantage of a tool like Merlin is to be able to modify the data. So the data
can be modified directly in the tables. For example, here these products that have a
somewhat generic name, I can absolutely rename them. There you go. Call this one an orange skirt. So I
can work directly cell by cell, modify the rows, finally the data in the
cells, by modifying its price. Here, the data that you modify is saved when
you change rows. So you see if the hourglass that turned for a half was
the writing time in the database. So here, if I refresh my data, my Orange skirt is
indeed called Orange skirt. If you go to see the product directly in the database, directly on the site,
which is also possible by right-clicking here and clicking on view web page,
there, you will see that your product has been renamed Orange skirt and a purchase price of €90.
So, you can modify it cell by cell, line by line, but above all
you can make mass modifications. For example, I can very well say that my
purchase price here is 10, I want to apply it to all these products,
all these lines. I select them all. I right-click on the 10. So,
maybe you don't see it here. I'm going to try to move the screenshot.
Uh well, you may barely see it in fact, you have to select here in the menu, uh
the parameter pasted 10 in the whole column or here in all the cells. I'm going to do it
on another column, it might be easier. There you go, I'm going to copy the reference here.
There you go. So if I want to take this reference, copy it to all these other products, I choose
this option here in the menu. It shows me what it's going to copy. It's going to copy the yellow value
into the cells here in dark gray. I validate and it makes the copy for me. And that's instantaneous
in the database. Another method, uh, we can also do calculations. So we select the lines
on which we're going to do a calculation. We go to grouped action. Here we have different possibilities.
I'm just going to choose modify by calculation. This opens what we call the calculator here,
which allows me to do a lot of things. I'm going to go very quickly. I just say I'm going to multiply
my prices by 2. I choose my purchase price column and I click on multiply, and
you'll see the values ​​multiplied by 2. That's done. See, it's instantaneous,
it's very fast, and we can work on hundreds or even thousands of products.
The grouped action button has a different role. It acts on all
the selected rows. So right-click on the columns and the grouped action on the
rows. For example, if I want to activate these five products, these four products,
I select them, I select the four rows, I do grouped action and
I click on activate. And you will see here the activation that is done.
So in grouped action, you have a whole bunch of possibilities, of course, activate,
deactivate, duplicate products. So make X copies, modify them by calculation, so
that's what I showed you by modifying the purchase price. Here, you can round prices,
finally a whole bunch of things as well, do exports, labels, catalogs and so on.
So, I'm going to hide the calculator. There you go. And we're going to focus on the bottom part.
So here, you have different tabs. We call them sub-tabs more precisely. The first one,
the one you'll probably use first, is the one that lets you work
product by product. So here, if I ask for the display, it tells me to select a single
product because actually, I already have four to select and this tab
is single-product. So I choose a product, I click on display and there I find myself
with a bit like in Prestashop the product sheet. So I can modify its name,
its manufacturer, things like that. You can also edit the summary and the description
in an HTML editor with a complete view, we call it Wiwig of the description. This one
may not be relevant. There you go, this one is a little better. So the advantage of this tab of the
sheet is that you can move from one product to another quickly here by clicking on the
next or previous buttons with an automatic saving system. So if I type text, I
format it, and in fact, when I move to the next product, to the previous product, or even when I change
the language, I return to the same product in two clicks. I find my data. So no
button. Finally, there is a Save button, it's optional, but what I mean
is that from the moment automatic saving is activated, you navigate from one
product to another with automatic saving of data modifications. So there you have
a third level of tab here to access all the product parameters.
So the sheet tab is very useful for quickly modifying these products. We
also use it when we create new products to quickly enter, in particular, the
summary and the description. And then other other tabs, for example this one,
the suppliers, which will allow you to see all the suppliers and make
cross-associations. For example, I can select three products at the top and click on associate here,
I don't know, on this supplier. I'm going to select two, this one and this one.
Simply clicking here automatically associates these three products with these
two suppliers. Well, there are many other things we can do here, but that's
typically the use of this kind of tab. So you can work on
suppliers, on specific prices. So you can both view them but of course
also modify them. You have a specific mass price editor. You also have
here something that allows you to view the characteristics and associate
characteristics with products in a table. You simply make selections and
click on the button and you have associations and automatic modifications.
So, each of these tabs will be the subject of independent training specialized in
English functionalities. So I invite you to consult them as soon as they are
available. In the meantime, you have equivalent training on Presta Pressing
and Presta Category on our site. These tabs already existed in these
slightly older modules and are still quite relevant to familiarize you with the use of the same ones.
features in Merlin. The interface changes a little, but the basic functions remain the same.
So then, what you need to know in this quick overview is the tab, well, not
the tab, excuse me, the right-hand panel, what we call the target categories. So
you can, I remind you, bring up the orange bar by clicking on it or by anchoring it
directly in the interface by clicking on the duck. So, in this part, on the right,
you will find the same thing as here on the left, namely the list of different categories.
uh that we find in the database and you will be able to associate and disassociate the products from
these categories. So, you can do this either by selecting them, selecting a product,
selecting one or more categories and uh by clicking on these buttons. So
here you have buttons to move the products, so change their position, buttons to
associate them and a button to disassociate them. This is one way of working. There is another
one that is interesting and new in Merlin. Click on the view association button
here and in fact you will end up with columns, uh other columns that
show you, uh what are finally what is the default category of each
of the products and what are the categories with which they are associated. Here it's the same,
you will be able to make associations very quickly. You just have to select
the lines, uh of categories in which you want to associate the products and you
right-click. Not a right click, a click, excuse me, quite simply. So there,
if I click, I confirm and at that moment, I have my association of my two products in
my four categories which is done instantly. There you go. So the part that we call category C
for the association of products or the mass movement of products in the categories.
So if I now switch to category view,
what changes is that the category tree that was here on the left is actually in the
center. So here I am with my complete tree structure and what I
showed you about the products, namely being able, for example, to directly modify the name of a product,
uh I will be able to do it here on the categories as well. So if I want to remove the word,
finally the letter S in woman, I said it directly here. I have an automatic save. If I want
to make mass edits, copy and paste, I can also do it on the columns of the
category table here. And finally, the columns that you can display in this table, it's
like for the products. You can go to column. Uh here, you have the category tab
and you can therefore add, modify uh columns, headings in your display in
order to work on them. There you go. So here, I added my description column, it appears my
tree and so on and I can modify them en masse individually as for the products. And at the bottom,
you have well it's a bit the same principle of the tabs specific to the categories. So
the same goes for the tab, which allows me to display and modify the description of categories and
other information. And here too, we'll move from one category to another with just one click.
You also have, as for the products, I haven't shown you, but a tool for sending
images in bulk. You have other specific tabs. The
translation tab, so the multilingual display of categories here in French, in English. I see
that it's not translated yet. So for example, if I want to translate the name here,
I can do it quickly. If I want the same thing in German, in French as in German, and
in this language, I don't know what it is. If I put women everywhere by default,
I right-click and I click at the very bottom, copy and paste, and I have my paste. Okay?
The customer group here is a particularity of the category view, it allows you to
see the different customer groups that exist in your database as a visitor,
Guest, customer, and you will also be able to manage the associations between categories and
customers in the part here, uh, on the right, so in our target category part,
when we are in category view, what you will be able to do is a little different. You will
actually be able to manage, uh, the movements and copies of categories. That is to say,
I will be able, for example, to say I want to take this category here and put it in this one.
So I click on the original category, on my target category, and I use one of the buttons.
So you have movement buttons, duplication buttons, things like
that. So here, if, for example, I make a move, I will end up with my accessory 2 category
here, which is in the dress, right where I wanted to put it. So you can do it on one
category at a time, but more importantly, you can do it on a selection of categories or even
on an entire branch. I can very well take the entire dress with all its subcategories
and put it in the top. I move, I move, and now in dress in top, sorry,
I end up with the entire dress tree. There you go. So you have unparalleled flexibility to
really reorganize an entire tree structure in just a few clicks, the way you want.
And then in this right-hand part as well, you will be able to manage
here in this reduction column the reduction amounts to apply to the different
customer groups by category. For example, here, I see that top has a 5% discount for the
guest customer group. And so, you can modify its percentages, its values,
its discounts, and so on directly here. You can do it in bulk,
it's the same. You can right-click. Uh, I'll take all three. I'll take this one,
I'll take these three. I'll right-click here and I'll be able to copy and paste my
percentage. Also interesting, you can define the associations between groups and
categories. For example, I take top here, I take client and I can say that
client will no longer have access to top by clicking on the delete association button.
I closed the right panel. I'm going back to the left panel, control panel, just to
quickly show you some of the possibilities offered here. So in the part then we
already saw display quickly earlier, you will be able to modify, I told you for example
the zoom uh here is the display zoom in the step if it is if it is too small and you will be able
to modify different ways of displaying things like the size of the photos for example
or other equivalent things. in the part just below the calculation option. There,
you have quite a few parameters, we will say advanced which will allow you to define
how to display the data. In particular, you will be able to choose to display the
data uh the prices including tax of the data, the prices of finally with tax for a given country.
Uh, so simulate the fact of being, for example, not in France but in another country
with different tax rules. To even do it for a group of
specific customers or even choose a different date. Why choose a
different date? Because the software is capable of displaying your prices taking into account discounts,
calling up specific prices and doing it on a certain date. So, with
Merlin, you can very well set up your discounts, your sales well before the sales period and view all
the prices of your products, working as if you were already in the sales period.
You also have functions to manage prices in certain warehouses
, only if you work in advanced inventory management mode in a particular mode of Prestash
Shop. So I'm not going too far into that for now, I'll let you see that in the
tutorial dedicated to advanced inventory management. And you also have different calculation modes here
for what we call margins. So, Merlin is capable when you modify your prices
purchasing to automatically recalculate your selling prices to maintain the current margin rate
or to establish a certain margin rate that you want. In the import and script section.
Here, you have a whole bunch of tools, let's say additional tools that allow you to perform
additional actions. For example, you can repair the database.
So that's a pretty powerful tool. I can't show you everything here,
but to repair a broken structure, tree structures that no longer display, really messy sites
. There you have a whole bunch of tools of this type. Uh and you also have here, and above all,
a very important button that many of you use in Prestap Racing, which is the
XLS or CSV file import function. So, I'm not going to present it to you in detail,
but there you have it, it's presented a bit like this with a five-step tool, uh,
that allows you to do imports. We'll choose our file, we'll map it,
so we'll match the file's columns to Prestashop sections,
then read it, select the lines we want to import or not, possibly filter them,
modify them, we really do what we want. It's really a visual tool.
And then, uh, then choose the import parameters, uh, for example, to create or not the
products, import or not the images, calculate prices automatically,
finally a whole bunch of possibilities. You don't have to configure everything,
practically everything is optional. And then finally the tool to either send
the import or schedule it. Schedule means to program, uh, automations,
finally, automatic imports on certain dates on a recurring basis, for example.
So, in the important sub-tabs, there's one that's really fundamental, it's this one
called image variation and in fact it has two functions. Both to process, to
work on what we call product variations. So the product variations,
I'm showing you, well, these are the different variants of one or more products. So
here, this orange skirt exists in different sizes, for example.
Uh, so that allows you to work on one product
but also on several products, as many as you want, in fact.
Uh, and there you will be able to modify these variants in this tab, but also generate them
thanks to the famous generator, which is a complementary option of Merlin, which allows me, I
won't explain it to you in detail, but which allows you to create new variants
, modify existing ones, recalculate the impacts, duplicate the variations of a
product to other products, etc. And then you also have a very high level
here that will allow you to work on, well, first of all, what we call the attributes.
So the attributes are what define the variations, for example, the sizes,
the colors with their different values ​​here. So you can create a new size,
a new color, new attributes as much as you want, make
mass duplications, well as usual, a whole bunch of possible edits. And then you have what
I wanted to show you especially the tab here image which is a very powerful tool for adding
images to different products. And there are lots of different methods uh for sending
local images, images through FTP addresses. You even have tools that allow you to
automatically find in a folder the right images associated with the right products by
comparing for example the reference of the products with the name of the files. that kind of thing. For
uh a quick example, to uh add photos uh to certain products, you just have to go
uh well on your browser uh uh excuse me, on your browser uh Windows Explorer,
I can do it. Uh select the images you want, you do a simple drag and drop and the
images are automatically added to the list here uh of images that it will have to send on
the server. Uh we select them, we click on the send button and the images are
automatically transferred en masse. Important to mention, during the transfer of the photos, uh the tool remains
perfectly usable because the transfer of the photos is done in what we call a background task.
So transparently for you, you keep all the I you do not
need to wait for the images to be transferred to be able to continue working.
There is also a new feature of Merlin, that is to say that it did not exist in Presta Pressing and
Presta Category which I think is important to show you even in this introduction. Uh it is the
notion of filtered selection. In fact, previously, when we searched for a category, for example
, the dress categories, uh if we had to unroll the branches, search for the categories,
select them or tap with the loop icon at the top to uh hope to find the first
dress category. It was not very practical. In Merlin, you have a much more
interesting function that you can use on other tables, not just on the table
here of categories, which is called filtered selection, so it launches like this with a right click,
so here in the column in which I want to search. So I put myself in the column no,
I right-click anywhere in the column and I choose this function here
filtered selection. In fact, it is a filter, uh, so of type well, a bit what you want, contains,
begins, superior and so on. So here, I will simply put contains and I will type the
word dress. I validate and see what happens. In fact, the tool is going to search in the database,
uh, all the categories, uh, regardless of their location, their level and so on, which contain
the word dress, uh, spelled the same way or with a capital letter, it doesn't matter,
with or without s, it doesn't matter. And selected them. So we could very well, like
this, on a store with 3,000 categories that contains, I don't know, car spare parts,
automatically select all the categories that contain the word brake
, regardless of the car brand. So, in a few clicks, you have a quick selection sign, uh, and
what allows me, if I then display the products, to see all the dresses, in fact, all the
products in the categories selected here. There you go. And so, as I was saying, this
selection function, uh, uh, I can't do it anymore. Selective search selection. There you go, I'll get there.
Uh, it can be done on any column. For example, here in the product table.
Al, for example, I'm going to take all the categories here. So I have a lot more products
displayed. If I want to see all the products and only the products that contain, well, the
letter 7, I right-click in the name column. I select filtered, contains the word
set or doesn't start. Anyway, it doesn't matter, once again, I validate. There, I have a lot more than the
products that contain the word set. The others haven't disappeared, eh? It's not a filter,
it's really a filtered selection. So in fact, it selected all the products that contained
the letter 7 or the number 7. And from there, I can do whatever I want.
Typically, if I, for example, want to round my selling price, which is here, my selling price
before discount on these products only, I do my grouped action, round the prices.
I have my rounding window, I'm going to round to the nearest currency and I apply it. There,
you can clearly see my selling prices here, they are all rounded to the euro, but only on the
products that were preselected with the filtered selection operation.
So, there are still plenty of other tabs that I haven't had time to show you that will be
the subject of specific training. I'll just list them quickly. So, I showed you,
I think, the supplier table, the specific prices. You can also
create new characteristics, characteristic values,
Mass associate them with different products, uh of course, display them and then
mass associate them. Uh you have a tab to manage your tags. I don't think there are any tags
here. If I already have some. So the same, you can take products, select different tags
or create new ones with one click, associate them or products selected above. You have a
very important tool here for those who manage products associated with other products. For
example, I don't know, someone recently told me that they were selling brushes and wanted to
associate certain brushes with certain types of paint. So that's the notion of accessory.
Well, you can make these cross-associations quickly with this tab
here accessory. Uh a tab to manage carriers, so the associations between the
different carriers and the products. Uh I think I showed you this tab
in the table, you saw it, categories, so that allows you to manage the translations of
articles in any language. Uh, so here, there are few columns displayed,
but of course, you can add more by working in the column configurator.
And finally, a tab here to manage attachments, attached documents associated with the product. Well,
there are still plenty of other things. I'll stop there. Uh, I wasn't comprehensive, far from
it. So the goal was to give you an overview, an overview of what Merlin is, how to
use it. You can of course call me, eh, support is free, it's important.
Uh, there's a remote support tool in Merlin that allows you to share your screen
and show you how to do something you can't do yourself. Of course,
there are the training courses, these tutorials that I'm currently creating and which will soon cover
all the software features. There you go, enjoy your discovery and see you soon.